Ideal Living Support Agent

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Activity overview

Latest activity by Ideal Living Support Agent
  • Ideal Living Support Agent created an article,

    Help! I didn't get my order confirmation.

      Sorry about that missing confirmation. Occasionally our servers can be slow, and from time to time it can take a while for that confirmation email to reach you. Also, with certain email addresses...

  • Ideal Living Support Agent created an article,

    Can I cancel my order after it's being placed?

      Here at Prosvent, all of our systems are fully automated. After you place your order, we have less than 20 minutes to make changes before it is sent to our warehouse for processing. This includes...

  • Ideal Living Support Agent created an article,

    How do I contact customer support?

      If you have any questions, please feel free to contact us at: customerservice@prosvent.com or 1-800-743-9854 Monday through Friday between the hours of 7 AM and 4 PM (PT), Saturday between the ho...

  • Ideal Living Support Agent created an article,

    Can I edit the delivery frequency on my subscription?

      Yes, you can customize your products and your delivery schedule. This ensures you get the products you want when you want them.  Simply, contact our Customer Service team at 1-800-743-9854 or sub...

  • Ideal Living Support Agent created an article,

    How do I place and order?

      You can place an order via our website right here You can also call 1-800-743-9854 and a live agent will be happy to assist you!

  • Ideal Living Support Agent created an article,

    How does the subscription work?

        Your 30-day Risk-Free trial begins the day that you receive your order.  We’ll send you out a 2-month supply of Prosvent to try out.  If you keep the product after the 30-day Risk-Free trial, w...

  • Ideal Living Support Agent created an article,

    How do I cancel my subscription?

      You may contact our Customer Support team at 1-800-743-9854 or email at customerservice@prosvent.com.   

  • Ideal Living Support Agent created an article,

    30-day Money Back Gurantee

        We offer a hassle-free 30-Day Money-Back Guarantee.  If, within 30 days of receiving Prosvent, you are not thrilled with your results, simply call customer service at (800)743-9854 or submit a ...

  • Ideal Living Support Agent created an article,

    What is Prosvent's return policy?

      With your order, you have a full 30-days to decide if Prosvent is right for you. If you’re not COMPLETELY satisfied you may return the product for a full refund of the purchase price, minus the s...

  • Ideal Living Support Agent created an article,

    What do I do if my address is wrong or incomplete?

        If your package is returned to us due to an incorrect or incomplete address, please email us at customerservice@prosvent.com  or submit a request here. We are not responsible for the loss of yo...